Chat Overview
Real-time instant messaging for your team. Direct messages, group chats, file attachments, emoji, GIFs, read receipts, typing indicators, and audio/video calls. Part of Community tier.
Chat Overview
CrystalQore's Chat module provides real-time instant messaging for your team. Communicate instantly with colleagues, share files, express yourself with emoji and GIFs, and escalate to voice or video calls—all from a single interface.
CommunityChat is available on the Community tier and above, so all CrystalQore deployments have access to instant messaging.
Key Features
Direct Messages (1:1)
Start a private conversation with any team member. Messages are delivered in real time with sent, delivered, and read indicators.
Group Chats
Create groups to collaborate with multiple people. Add or remove members, manage group settings, and start group voice or video calls.
File Attachments
Share images, documents, videos, and audio files. Drag-and-drop or use the paperclip icon to attach files directly in the conversation.
Emoji and GIF Support
Add personality to your messages with the emoji picker (smiley face icon) and GIF search (powered by Tenor). File size limits apply to attachments.
Read Receipts
Know when your message was delivered and when the recipient read it. Indicators show sent, delivered, and read status.
Typing Indicators
See when the other person is typing. Typing indicators appear in real time so you know they're composing a response.
Audio and Video Calls
Start an audio call (phone icon) or video call (camera icon) from any 1:1 or group chat. WebRTC-based—works right in your browser without extra software.
Message Search
Search across all your conversations to find specific messages quickly.
Mute and Clear
Mute notifications for conversations you want to follow without alerts. Clear chat history or delete conversations when needed.
Getting Started
Start a direct message — Click Chat in the sidebar or press Ctrl+N, then click the compose button (pencil icon) and select a team member.
Send a message — Type in the input field and press Enter to send. Use the paperclip to attach files, the smiley for emoji, and the GIF button for animated images.
Escalate to a call — Click the phone icon for audio or the camera icon for video in the chat header to start a call.
Sub-Pages
| Page | Description |
|---|---|
| Direct Messages | How to start and manage 1:1 conversations |
| Group Chats | Create and manage group conversations |
| Attachments and Media | Files, emoji, and GIFs |
| Audio and Video Calls | Starting calls from chat |
| Search and Manage | Search messages and manage conversations |