Joining Meetings
How to join CrystalQore meetings as an authenticated user or guest. No account or download required for guests.
Joining Meetings
You can join a CrystalQore meeting whether you have an account or not. Authenticated users are identified automatically; guests enter their name and join in the browser—no download or registration required.
Authenticated Users
If you're logged into CrystalQore:
Click the meeting link — Open the link from a calendar invite, chat message, or email.
Automatic identification — You're identified by your CrystalQore account; no need to enter your name.
Preview devices — Check your camera and microphone. Switch devices if needed.
Click Join — Enter the meeting room. Your video and audio are shared based on your settings.
Guests (No Account Required)
Guests can join without a CrystalQore account:
Click the meeting link — Open the link in any modern browser (Chrome, Firefox, Safari, Edge).
Enter your name — Type the name you want displayed to other participants.
Preview devices — Allow camera and microphone access when prompted. Preview your video and audio.
Click Join — Enter the meeting. You appear to others as a guest with the name you provided.
Guests join directly in the browser. No software download or app installation is required. Ensure you're using a supported browser (Chrome, Firefox, Safari, or Edge) for the best experience.
Browser Requirements
- Chrome, Firefox, Safari, or Edge — Use a recent version for full support
- Camera and microphone — Required for video and audio; the browser will prompt for permission
- Stable connection — A reliable internet connection improves quality
Permission Prompts
When joining, your browser may ask for:
- Camera access — To share your video
- Microphone access — To share your audio
- Screen share (optional) — Only when you choose to share your screen during the meeting
If you deny camera or microphone, you can still join as audio-only or view-only, depending on meeting settings.
Troubleshooting
| Issue | Solution |
|---|---|
| "Unable to connect" | Check your internet connection; try refreshing the page |
| No camera/mic options | Ensure no other app is using the device; try a different browser |
| "Meeting not found" | Verify the link; the meeting may have ended or the link may be incorrect |
| Black screen / no video | Grant camera permission when prompted; check browser settings |
| No audio | Grant microphone permission; check system volume and mute status |